FAQ

Why Darcy Logistics?

We have been around for over 80 years: that’s eight decades of proving ourselves to clients who expect nothing less than their warehousing and distribution needs be met — on budget, on time and on target. Along the way, we have provided industry-leading solutions for businesses of all sizes, as well as agencies from every level of government.


Does Darcy Logistics offer Inventory Tracking?

Yes, all of our warehouses are equipped with inventory tracking software. Our comprehensive bar code system is the global standard for inventory management, offering real-time tracking and comprehensive web-based reports.


Can I view my inventory online?

Certainly! Every Darcy Logistics customer has full access to a real-time view of their inventory. You can view your current standing inventory as well as generate a variety of historical reports. For more information regarding access to your inventory online, please visit our sister company: www.ottawalogistics.com.


How much will I pay for shipping?

As with any logistics company, your shipping costs depend on the size (volume) of the shipment, destination, and any special handling requirements you may have. At Darcy Logistics, we have relationships with all the major shippers and trucking firms,  and we work with you to negotiate the best rates while meeting your individual goals.


What is the processing time for order shipping?

All orders are processed within 24 hours. Our policy is that orders received before 1:00 pm will be shipped the same day.


My product requires some assembly prior to shipping – can Darcy Logistics do this for me?

Many of our current clients require some form of product kitting or assembly before their inventory can be shipped. Sometimes it’s as simple as adding a label, sometimes entire items must be built prior to shipping. Our pick and pack process can be custom-tailored to meet any client needs and is structured to provide the utmost in accuracy and efficiency.


My company is small and just starting out – would I be a fit for Darcy Logistics?

Absolutely. We’ve partnered with many startups and played significant roles in their growth over the years. You’ll find our personalized service and affordable “no surprises” pricing is exactly what your growing business needs. There are no minimums on monthly orders and only a small monthly storage fee for your inventory.


I want to expand my sales to the United States – is this something you can assist me with?

Darcy Logistics has 20,000 square feet of storage and fulfillment space in Ogdensburg, New York and 25,000 square feet in Dallas, Texas, which allow for seamless expansion into the United States under one platform.

What’s more, Darcy Logistics is partnered with a host of shipping and warehousing companies around the world. Contact us with your requirements and we’ll use our expertise to get your shipments where they need to be, quickly and cost effectively.